Shipping & Returns

Dear Customers:

Thanks for shopping at DSA. We are trying to ship each order as soon as we can. For in-stock LED products, we ship within the next business day upon your confirmed order, other backlit products within 4-7 business days.

For US locations - Shipping costs are subject to review and change prior to shipment. We will contact you within 1 business day, if additional charges apply.

California – For shipments going to the state of California we collect the applicable state and county sales tax.

Canada - All custom, duties and taxes are additional and are the responsibility of the buyer.

Damage Information: Please inspect all packages for damage upon arrival. If damage is found, save ALL original packaging (inner and outer) and report damage to our Transportation Department at 800-327-3723, ext 102 within 2 business days.

Should you have any other question, please also call 800-327-3723, ext 102. Thanks for your cooperation!

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